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TERMS & CONDITIONS

1.Welcome to Your Local Roofers Pty Ltd These Terms and Conditions govern the provision of roofing repair and related services offered by us. By engaging our services, you agree to be bound by these Terms and Conditions.


2. Services Provided

We specialize in repairing roofing leaks and damages. Our goal is to identify the source of the leak and provide a solution to stop it. Our services include a thorough assessment of the affected area, proposal of repair strategy, and execution of the repair works.


3. Disclaimer of Liability for Existing Conditions

Your Local Roofers Pty Ltd is not responsible for any pre-existing leaks or damages not disclosed at the time of the assessment. Our responsibility is limited to the repair of leaks identified and agreed upon as part of our service proposal.


4. Payment Terms

Payment for our services is due as follows: 10 Percent deposit upon signing, remaining balance due upon completion of work unless specified otherwise. We accept payments via Bank transfer Stripe.


5. Non-Refundable Deposits

A deposit is required to secure your booking and initiate the procurement of materials for your project. This deposit is non-refundable in the event of cancellation by the client. However, should Your Local Roofers be unable to fulfill the contract, a full refund of the deposit will be provided.


6. Cancellation Policy

Cancellations must be made in writing at least 7 days before the scheduled start date. Cancellations made after this period will result in the forfeiture of the deposit.


7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws in accordance with the provisions of the Building and Construction Industry Security of Payment Act (1999) and all invoices, notice of payment and all provisions of this agreement are made subject to and pursuant to the provisions contained in this legislation.


8. Amendments

We reserve the right to amend these Terms and Conditions at any time. Any such amendments will be applicable to new contracts but will not retroactively alter the terms of any existing contracts.


9. Contact Information

For any inquiries or concerns regarding our services or these Terms and Conditions, please contact us at  

info@yourlocalroofers.com.au or on 02 8415 9323

Your Local Roofers
P: 02 7207 1034
E: customersupport@yourlocalroofers.com.au
W: www.yourlocalroofers.com.au

 

Roofing Repair Warranty Terms and Conditions

I.**Warranty Coverage**: This warranty covers only the Labor and materials provided by Your Local Roofers PTY LTD  hereinafter referred to as Your Local Roofers  for roofing repairs performed at the location specified in the service agreement. This warranty is non-transferable and extends only to the original purchaser of the services.

II.**Warranty Period**: The warranty for roofing repairs performed by the Company shall be valid for a period stated on your invoice from the date of completion of the repairs, as indicated in the service completion documentation.

III. **Exclusions**: This warranty does not cover:

Any pre-existing damages to the roofing or structure that were not addressed as part of the roofing repair services provided by the Company.

Damages resulting from factors beyond the control of the Company, including but not limited to, acts of God (such as Storms, Natural disasters , earthquakes), vandalism, improper use or maintenance, alterations, or repairs made by anyone other than a representative of the Company.

Normal wear and tear or deterioration, including but not limited to fading, discoloration, or minor leaks.

Any consequential or incidental damages, including but not limited to interior damage, Mold, or damage to personal property.

IV. **Claim Procedure**: To initiate a warranty claim, the customer must notify the Company in writing within 2 days of discovering a problem that they believe is covered by this warranty. The notification must include a detailed description of the issue and proof of purchase.  Photos of the area, please note if you have had any other trades on the roof since Your Local Roofers Pty Ltd – this warranty will be void The Company reserves the right to inspect the roofing to assess and verify the claim.

V. **Remedy**: If the Company determines that the issue is covered by this warranty, the Company shall, at its sole discretion, either repair the defect at no charge to the customer or provide the customer with a refund or credit towards future services. The remedy provided shall constitute the customer’s sole and exclusive remedy under this warranty.

VI. **Limitation of Liability**: The Company’s liability under this warranty is limited to the cost of the Labor and materials provided by the Company for the specific repairs performed. The Company shall not be liable for any indirect, special, incidental, or consequential damages of any kind.

VII. **Amendments**: The Company reserves the right to amend these warranty terms and conditions at any time. Any amendments will be effective immediately upon being posted to the Company’s website or upon notification to the customer, whichever occurs first.

VIII. Workmanship Warranty

We warrant our workmanship on the specific repairs carried out for a period on you Invoice states the Warranty Period from the date of completion. This warranty covers the Labor and materials used in the repair. Any new leaks or damages occurring outside of the repaired area are not covered under this warranty.

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